The next sections will outline how and why we use this information.
Some other information is given to us because you accessed this website (e.g. logs, recorded through cookies). This is explained in the Cookies section below.
We use your information in a number of different ways — what we do with it then depends on the information and the purpose for which we collected.
1. Your name and contact details
How we use your: Name, Surname, and Contact Details | Why |
---|---|
Fraud prevention and detection | To prevent and detect fraud against either of you or us - unfortunate, but absolutely essential |
Knowing what you, and other customers, like | To ensure we are giving you what you want, and to stay ahead of the competition |
2. Your contact history with us
How we use your contact history | Why |
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Provide customer service and support | This is how we ensure that we have answered any queries you may have |
Train our staff | For our team to remain up to scratch so that you get the best possible service |
3. Information about your device (phone or laptop) with which how used our website
Information you give us when you browse our site or use our app, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website and app.
How we use information about your phone or laptop, and how you use our website and app | Why |
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Improve our website | To give you the best possible user experience |
Protect our website | To prevent and detect fraud against either you or us - and to meet our legal obligations about looking after your data. |
If you are aged 16 or under, please get your parent/guardian’s permission before you provide any personal information to us.
We will need to process personal data relating to parents or guardians in that case – and we may also need to request for verification documentation to ensure that consent is given or authorised by the holder of parental responsibility.
We do not, and will not, sell any of your personal data to any third party – including your name, email address or any other information you provide to us. It is not our business to do so – and we want to earn your trust and confidence.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out below:
What are cookies?
A cookie is a small text file (typically numbers and letters) that is downloaded onto ‘terminal equipment’ (e.g. your computer or smartphone) when you (or someone else) access a website using that device. Cookies are then sent back to originating website on each subsequent visit – and they are useful because they allow a website to recognize a user’s device and store some information about your preferences or past actions.
Some cookies are needed for the sole purpose of carrying out the transmission of a communication over an electronic communications network – others may be necessary for the provision of a service over the internet, in which case they have to be used.
Other cookies may be desirable to improve your experience, in which case we will ask you for your consent to use them.
Should you wish to amend your cookie preferences, you may click on the banner at the bottom of this page.
Type of cookie | Why we use them | Who serves them |
---|---|---|
Analytics cookies | These are used to understand, improve, and research users visiting www.techniplus.com and their needs to improve our website's user experience. For example, we may use cookies to understand what pages a user browses before submitting using the contact form. We do not share information about this analysis with any third parties. | Google Analytics cookies: _ga, _gat, _gid We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you'd like to opt out of tracking by Google Analytics visit the Google Analytics opt-out page. |
Necessary cookies | These are used as an extra layer of security | Cloudflare cookies: _cfduid Cloudflare is used to identify individual clients behinD a shared IP address and apply securtiy settings on a per-client basis. |
You enjoy several rights relating to your personal information:
We need to be clear with you about how we process your personal data. We do this through this Privacy Policy, which we will keep as up to date as possible.
You can access the personal data we hold on you by sending an email to Techniplus SAl: info@techniplus.com or by letter to Data Protection Representative at TechniPlus SA 7, Boulevard de la resistance, 3ème Etage, 20300, Casablanca, Morocco.
We appreciate feedback from you to ensure our records are accurate and up-to-date.We appreciate feedback from you to ensure our records are accurate and up-to-date. If you think that the information we hold about you is inaccurate or incomplete please contact TechniPlus SA by email: info@techniplus.com or by letter to Data Protection Representative at TechniPlus SA 7, Boulevard de la resistance, 3ème Etage, 20300, Casablanca, Morocco.
You can ask us to delete your personal data; however, this is not an absolute right.In spite of a request for erasure, we may be justified to keep personal data which we need to keep, e.g. (i) to comply with a legal obligation (for instance, we are required by personal data for VAT reporting purposes); and (ii) in relation to the exercise or defence of any legal claims.When you ask us to delete your personal data, we assume that you do not want to hear from us again.If you would like to exercise your right to be forgotten, please contact TechniPlus SA by email: info@techniplus.com orby letter to Data Protection Representative at TechniPlus SA 7, Boulevard de la resistance, 3ème Etage, 20300, Casablanca, Morocco.Other than as described above, we will always comply with your request and do so promptly. We would carry out our best efforts to notify any third parties with whom we have shared your personal data about your request so that they could also comply.
You have a right to object to our use of your personal information including where we use it for our legitimate interests or where we use your personal information to carry out profiling using automated means.
You have the right to move, copy or transfer your personal data from one organisation to another. If you do wish to transfer your personal data we would be happy to help.If you ask for a data transfer, we will give you a copy of your personal data in a structured, commonly used and machine-readable form (e.g. a CSV file format). We can provide the personal data to you directly or, if you request, to another organisation.When making a transfer request, it would be helpful if you can identify exactly what personal data you wish us to transfer.In order to request the transfer of your data, please contact TechniPlus SA by email: info@techniplus.com or by letter to Data Protection Representative at TechniPlus SA 7, Boulevard de la resistance, 3ème Etage, 20300, Casablanca, Morocco.
If you want to exercise your rights, have a complaint, or just have questions, please contact us here info@techniplus.com.
Security of your personal data is very important to us.
Where it’s appropriate, our website uses HTTPS to help keep information about you secure. However, no data transmission over the internet can be guaranteed to be totally secure.
We do our best to keep the information you disclose to us secure. Security measures which have implemented to secure information transmitted over our website or stored on our systems include the following:
Please understand, however, that no system is perfect or can guarantee that unauthorised access or theft will not occur.
Our website is continually under review – new functions and features are periodically added and improved to interface, thus changes to our privacy policy may be required from time to time.
We therefore encourage you to check our privacy policy on a frequent basis.
This privacy notice does not cover the links within this site linking to other websites which are not controlled by us. We are not responsible for the collection or use of your personal information from these third-party websites.
Therefore, we encourage you to read the privacy statements on the other websites you visit.
We are always happy to hear from you, whether to make a suggestion but especially if you feel we can do better.
If you have any questions about this Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact us at:
TechniPlus SA 7,
Boulevard de la resistance,
3ème Etage, 20300,
Casablanca, Morocco